SupeaceTerms & Conditions of —
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1. Introduction & Acknowledgement

Supeace (referred to herein as "we", "the platform", or "the site") is an online gaming platform offering slots, Live Casino, and Sports Betting services to users in Bangladesh. These Terms & Conditions form the legal basis of the agreement between Supeace and its members.

By registering or using the Supeace platform, you confirm that you have read, understood, and agreed to all of these Terms & Conditions. If you do not agree, please refrain from using our platform.

2. Account Register

Creating a valid account on Supeace is the first step to getting started. You are required to provide accurate and up-to-date information at the time of registration. Providing false or incorrect information may result in account termination.

• Each user may only create one account. Opening multiple accounts is strictly prohibited.
• You are responsible for keeping your password secure. Do not allow anyone else to access your account.
• The email address or mobile number provided at registration will be used for identity verification.
• Please report any unusual account activity to our support team immediately.
• Transferring or selling your account is strictly prohibited.

3. Eligibility & Age Requirements

The following eligibility requirements must be met to use the Supeace platform. We believe in responsible gaming and are committed to protecting minors from accessing our services.

• You must be 18 years of age or older to use Supeace.
• A government-issued ID (National ID card or passport) may be required to verify your age at the time of registration.
• Users from countries or regions where accessing such services is prohibited by law are not eligible to use Supeace.
• If a member provides false age information, their account will be immediately terminated and all deposited funds will be forfeited.
• Individuals who need to refrain from gaming for mental or physical health reasons are responsible for refraining from using the platform on their own accord.

4. Deposits & Withdrawals

Transactions on Supeace are simple and secure. We support deposits and withdrawals through a range of mobile banking and e-wallet services, and every transaction is protected by SSL encryption.

Supeace ensures that members' financial information is always kept secure. Minimum and maximum deposit limits apply and may vary depending on the verification level of a member's account.

• Deposited funds may only be used for gaming purposes.
• Account verification must be completed before a withdrawal can be processed.
• Withdrawal requests typically take 1–3 business days to process.
• Compliance with our Anti-Money Laundering (AML) policy is mandatory for all members.
• For suspicious transactions, Supeace may request additional verification.
• Withdrawals to third-party accounts are not permitted — funds may only be withdrawn to your own registered payment method.

5. Bonuses & Promotions

Supeace offers a range of attractive bonuses and promotions for its members — from welcome bonuses and daily reload bonuses to loyalty rewards. Each offer comes with its own specific terms and conditions.

• Each bonus offer comes with specific wagering requirements that must be met before any withdrawal can be made.
• Using a promotion more than once is not permitted unless explicitly stated otherwise.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Violating the terms of any bonus will result in the forfeiture of that bonus and any associated winnings.
• Supeace reserves the right to modify or cancel any bonus at any time without prior notice.
• Free spin bonuses apply to selected slot games only.

6. Gaming Rules

All games on Supeace use third-party audited RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. It is impossible to artificially influence any game result.

• If a technical issue occurs during a gaming session, Supeace will retain records of the affected bets and work to resolve the matter accordingly.
• Any attempt to use software or other methods to manipulate game outcomes will result in permanent account termination.
• In Live Casino, the dealer's decision shall be considered final.
• Once a bet is confirmed in Sports Betting, it cannot be changed or cancelled.
• Placing bets on the same game from multiple accounts is strictly prohibited.

7. Responsible Gaming

Supeace believes gaming should be a source of enjoyment, not stress. That is why we strictly follow responsible gaming principles and encourage every member to play mindfully.

Our platform provides tools such as deposit limits, loss limits, session time limits, and self-exclusion. If any member feels that gaming is negatively affecting their daily life, our support team is always available to help.

• Deposit and betting limits can be set at any time from your account settings.
• Activating the self-exclusion option will automatically suspend your account for a specified period.
• For more information on responsible gaming, please visit our Responsible Gaming View Page.

8. Privacy & Data Protection

Supeace places the highest priority on protecting members' personal information. Any data we collect is used solely to improve our services and meet legal obligations.

• Members' personal information is never sold or transferred to third parties.
• Supeace may be required by law to share information with regulatory authorities.
• Cookies and tracking technologies are used to improve the user experience.
• For full details on data protection, please see our Privacy Policy Read.

9. Account Suspension & Termination

Supeace reserves the right to suspend or permanently close an account under any of the following circumstances:

• A clear violation of the terms and conditions.
• Creating or operating multiple accounts.
• Suspected fraud, cheating, or money laundering.
• Providing false identity information.
• Misuse of bonuses or violation of promotional terms.
• Threatening or abusive behavior toward other members or staff.

If an account is closed without valid cause, any remaining balance will be refunded. However, in cases of rule violations, Supeace reserves the right to forfeit bonuses and associated winnings.

10. Dispute Resolution

If you have a dispute or complaint, please contact our customer service team first. Supeace is committed to resolving any dispute promptly and fairly.

• All complaints must be submitted in writing through the official support channel.
• Supeace will provide an initial response within 7 business days.
• Third-party arbitration may be sought to assist in resolving complex disputes.
• In any dispute, Supeace's decision shall be considered final.

11. Changes to Terms & Updates

Supeace reserves the right to amend these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after any changes takes effect means the member has accepted the updated terms. We recommend visiting this page regularly to stay informed about any updates.